Refund policy

RETURNS AND EXCHANGES

Any unused & unlit candles can be returned for their purchase price
(shipping cost will not be refunded)

Please be sure to ship to an address where someone can receive the order and bring it inside out of the heat/sun/mailbox.

Main Street Melts Candle Co. is not responsible for Stolen Items. Please contact your local USPS branch and give them the tracking number for more information.

We accept returns and exchanges on unused melts and unlit candles only; either must be in their original condition. Buyer is responsible for shipping both ways. If you elect to simply return the items (rather than exchange), we can refund the cost of the items but not the original shipping fees as those have already been paid to USPS.

If you are returning candles or melts for which you received free shipping, you will be refunded the cost of the items, minus the waived shipping charge that was paid to USPS by Main Street Melts Candle Co.